Payment & Billing Policy
Effective date: July 2026
This policy explains how prices, payment, billing, taxes, and verification are handled after an Order Request is submitted. The storefront request form does not collect payment and does not create a completed order.
Order Request review
The product subtotal displayed in the custom cart is an estimate based on the selected products and quantities. READORI reviews inventory, destination, shipping requirements, taxes, discounts, and any necessary product details before providing a final confirmation. Submitting a request does not authorize a charge.
Final amount and customer approval
The customer receives the confirmed products, quantities, shipping charge, applicable tax, total amount, and payment instructions after review. The customer may accept or decline those terms. A purchase proceeds only after the customer follows the supplied instructions and the payment is successfully confirmed.
Accepted payment methods
The available payment method is identified in the confirmation or invoice. Availability may depend on location, currency, transaction value, provider eligibility, and fraud-prevention requirements. A method should not be considered accepted unless it is expressly offered for the confirmed purchase.
Currency and third-party fees
Store prices are presented in U.S. dollars unless the storefront clearly displays another currency. A bank or payment provider may apply conversion, international transaction, transfer, or account fees. Those charges are controlled by the provider and are not collected by READORI.
Authorization, capture, and failed payments
A payment provider may first place an authorization and later post a completed charge. Authorization does not guarantee fulfillment. A transaction may fail because of incorrect billing information, insufficient funds, issuer restrictions, verification requirements, provider availability, or security review. READORI may request another available method but cannot override a provider’s decision.
Billing information
Customers must supply accurate billing information and must be authorized to use the selected payment method. Differences among customer, delivery, and payment information may require verification. Complete card numbers, security codes, passwords, and online-banking credentials must never be entered in the Order Request or Contact Us forms or sent in ordinary messages.
Taxes, shipping, and adjustments
Applicable taxes and shipping charges are determined during manual review using the selected products and destination. If an error or material change is discovered before payment, a revised confirmation is provided. No additional product charge is added after acceptance without customer approval, except where required by law or resulting from a customer-authorized change.
Verification and fraud prevention
A request or transaction may be reviewed to prevent unauthorized use, fraud, delivery errors, duplicate submissions, or other misuse. Reasonable identity, address, or payment verification may be requested. A request may be rejected when verification cannot be completed or the transaction presents a material risk.
Receipts and records
Customers should retain the confirmation, invoice, payment receipt, and delivery information. The description appearing on a financial statement may be determined by the payment provider. A pending authorization can sometimes appear separately from the final posted transaction.
Refunds and cancellations
Approved refunds are issued through the payment method used for the confirmed purchase unless another method is required by law. Posting time is controlled by the financial institution or provider. Eligibility is governed by the Returns, Refunds & Exchanges Policy and the Order Cancellation Policy.